Transportation Safety Board of Canada (TSB) released its investigation report into the container vessel Ever Summit striking the berth at Vanterm, in the Port of Vancouver. The investigation found that the pilot’s and bridge team’s view of the tugs were obscured, and that the pilot was relying on his memory and mental model of the manoeuvre to keep track of the location and movements of the tugs. Intending to move the bow of the vessel towards the berth by ordering the forward tug to push and the aft tug to pull, the tugs were inadvertently given opposite commands. As the tugs carried out the commands, the vessel’s stern rapidly moved towards the berth. Corrective action was ineffective, and the vessel’s stern struck the berth and crane, causing the crane’s boom to fall on the vessel. Following the occurrence, the British Columbia Coast Pilots Ltd. developed standard operating procedures regarding tug communications during berthing and unberthing operations. The Port of Vancouver and the operator of Vanterm have also reviewed their crane storage practices for arriving and departing container vessels.